Shipping policy

GlowLayer – Delivery Information

At GlowLayer, every order is packed with care from our facility to your doorstep. Whether you’ve ordered wall lamps, lighting fixtures, or decorative lighting pieces, we make sure your items arrive safely, securely, and ready to elevate your space.

🚚 Delivery Options & Shipping Costs

Shipping fees are calculated automatically at checkout based on your location and order size or weight.

  • Standard Delivery: ~4 working days
  • Express Delivery: ~3 working days
  • Priority Delivery: ~2 working days

📍 Delivery times may vary for remote or rural locations.

📦 Packaging & Handling

Every GlowLayer order is:

  • Carefully packed using protective materials designed to help prevent transit damage
  • Securely sealed to keep items safe and presentable on arrival
  • Handled with care to ensure your lighting products arrive in excellent condition

Orders containing multiple items may be shipped together unless requested otherwise.

📅 Delivery Schedule

  • Delivery Days: Monday to Friday
  • No Deliveries: Saturdays, Sundays, or public holidays

Order Cut-Off Time

  • Orders placed before 1:00 PM ship the same business day
  • Orders placed after 1:00 PM ship the next business day

⚠️ Important Notes

  • Remote Areas: Additional delivery time or extra fees may apply
  • Missed Deliveries: Redelivery charges may apply if delivery attempts are unsuccessful
  • Damaged or Incorrect Items: Please contact us within 48 hours of delivery and include clear photos so we can resolve the issue promptly

📦 Track Your Order

Once your order has shipped, you’ll receive a tracking link by email or SMS so you can monitor delivery in real time.

💬 Need Assistance?

Have questions about shipping or need a custom delivery request?
👉 Visit our Contact Us page and our team will make sure your GlowLayer delivery is smooth from start to finish.